VO
Vanessa O
1 reviews | Active since Sept 2023
21 Feb 2025, 15:32
Good Service
Bonitas Bon Cap's customer service is appalling. After electing to upgrade, I had to phone the call center to confirm my membership. Eight years later, I was able to get in touch with a consultant named Dylan, who was really helpful. If we were as efficient as Dylan, it would be great.
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Bonitas Medical Fund's replyOfficial
21 Feb 2025, 15:53Hello Vanessa O
Thank you for your encouraging message.
Our aim is to always provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind Regards
Bonitas Team
Thank you for your encouraging message.
Our aim is to always provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply21 Feb 2025, 15:53
Official
Hello Vanessa O
Thank you for your encouraging message.
Our aim is to always provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind Regards
Bonitas Team
Thank you for your encouraging message.
Our aim is to always provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind Regards
Bonitas Team