Good morning my name is Eddie De Souza medical aid number ***

Item: Bonitas Medical Fund
Rating: 1
Author: Eddie S

Good morning my name is Eddie De Souza medical aid number ***. I was hospitalised from Feb 17 to 20 Feb. I received an outstanding account from EMPATH that the bill is not settled. I have a feeling it may be but if not please be so kind as to settle in full. I am a SASSA RECIPIENT and can't afford to pay them also this bill is for in-hospital treatment. The amount is R1406. Kindly advise

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Replies (2)

Bonitas Medical Fund's replyOfficial

11 Mar 2026, 09:38

Hello Eddie S

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.

We will investigate this matter.

We appreciate your patience while we are resolving this query for you.

Kind Regards

Bonitas Team

Bonitas Medical Fund's reply11 Mar 2026, 09:38

Official

Hello Eddie S

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.

We will investigate this matter.

We appreciate your patience while we are resolving this query for you.

Kind Regards

Bonitas Team

Bonitas Medical Fund's replyOfficial

12 Mar 2026, 16:20

Hello Eddie S

Thank you for reaching out to us via hellopeter.

Following our email communication, we confirm that your concern has been addressed and this matter is now resolved.

We sincerely apologise for any inconvenience caused and truly appreciate your patience throughout this process.

Kind regards,

Bonitas team

Bonitas Medical Fund's reply12 Mar 2026, 16:20

Official

Hello Eddie S

Thank you for reaching out to us via hellopeter.

Following our email communication, we confirm that your concern has been addressed and this matter is now resolved.

We sincerely apologise for any inconvenience caused and truly appreciate your patience throughout this process.

Kind regards,

Bonitas team