MB
MAUREEN B
1 reviews | Active since Oct 2013
15 Oct 2021, 11:43
Getting no where fast
Hi I have asked the MA to sort out a shortfall but getting no assistance. I am a SASSA pensioner & hold on the phonecall for up to 8 mins before getting someone. Then more minutes while the agent messes around. I get sent from MA to Netcare & back again. Getting nowhere fast, getting pushed from pillar to post. Help please.
Helpful (0)
Replies (1)0
Replies (1)
Bonitas Medical Fund's replyOfficial
15 Oct 2021, 11:52Hello Maureen B
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
The Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
The Bonitas Team
Best regards,
Bonitas Medical Fund's reply15 Oct 2021, 11:52
Official
Hello Maureen B
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
The Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
The Bonitas Team
Best regards,