GG
GLENALEE G
1 reviews | Active since Jan 2022
02 Apr 2025, 12:55
G l Jackson Bonitas Membership no ***
G L Jackson Membership no *** I sent a review regarding me trying to get a dental claim sorted out and explained the very unsatisfactory service l have received. I did receive an answer from the Bonitas Team saying they would investigate this but yet to date have not received any further response as to how the investigation is proceeding. More poor service
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Replies (5)0
Replies (5)
Bonitas Medical Fund's replyOfficial
02 Apr 2025, 13:13Hello GLENALEE
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply02 Apr 2025, 13:13
Official
Hello GLENALEE
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
GG
GLENALEE G's updateReviewer Update
02 Apr 2025, 13:19Please advise when l can expect feedback on my complaint as this is the second message l have sent and no response as yet to my first. I am very disappointed once again
GG
GLENALEE G's update02 Apr 2025, 13:19
Reviewer Update
Please advise when l can expect feedback on my complaint as this is the second message l have sent and no response as yet to my first. I am very disappointed once again
Bonitas Medical Fund's replyOfficial
02 Apr 2025, 13:28Hello GLENALEE
Please note that our claims department is working on your query. We apologise for any inconvenience caused to you.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Please note that our claims department is working on your query. We apologise for any inconvenience caused to you.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply02 Apr 2025, 13:28
Official
Hello GLENALEE
Please note that our claims department is working on your query. We apologise for any inconvenience caused to you.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Please note that our claims department is working on your query. We apologise for any inconvenience caused to you.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
GG
GLENALEE G's updateReviewer Update
02 Apr 2025, 13:31Thank you l sincerely hope this can be resolved asap
GG
GLENALEE G's update02 Apr 2025, 13:31
Reviewer Update
Thank you l sincerely hope this can be resolved asap
Bonitas Medical Fund's replyOfficial
04 Apr 2025, 16:13Hello GLENALEE
Thank you for submitting a comment to us through hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team
Thank you for submitting a comment to us through hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team
Bonitas Medical Fund's reply04 Apr 2025, 16:13
Official
Hello GLENALEE
Thank you for submitting a comment to us through hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team
Thank you for submitting a comment to us through hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team