1 reviews | Active since Mar 2014
FUNDS
My husband is at a GP now and he's being turned back because there are no funds on his medical aid and he desperately need medical attention. His Bonitus option allows him to get funds transferred to his medical aid from his accumulated funds.Now we are told that he need to put in a request via email for the money to be transferred and that will take 3-5 working days. So are they saying he can go home and die while they are waiting for the email? and yet they're deducting money from him every month? Bonitus is very expensive to treat us this way. Can you please assist us to sort out this mess before my husband die cos i will use everything they have including her pats!
Hello Motemoa570,
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with your membership number and contact details in order for us to assist with your query.
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Kind regards,
Bonitas Team
Best regards,
Hello Motemoa570,
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with your membership number and contact details in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Kind regards,
Bonitas Team
Best regards,
Hello Motemoa570,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Best regards,
Hello Motemoa570,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Best regards,