1 reviews | Active since Mar 2010
Frustrating nonchalant attitude
Bonitas approved and my grand son was admitted for the 16 hour tests then weeks later we receive letters and calls from the doctors collection agency because Bonitas denied the claim. I have called and spoken to different staff and even told them the paediatrician is happy to write a motivation if this is required. Still no word or explanation. We have now received final notice for letter of demand and Bonitas nonchalant attitude regarding this matter is really frustrating
Hi matoko,
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with the membership number in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Kind regards,
Bonitas Team
Hi matoko,
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with the membership number in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Kind regards,
Bonitas Team
Hello matoko,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Hello matoko,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Hello matoko,
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonita we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Hello matoko,
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonita we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Hello matoko,
Thank you for submitting a comment to us through Hellopeter.
Please be advised that the email communication was sent to the principal member's email address.
We have sent the communication to your email address for your perusal.
As Bonita we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
Thanks and regards,
Bonitas Team
Hello matoko,
Thank you for submitting a comment to us through Hellopeter.
Please be advised that the email communication was sent to the principal member's email address.
We have sent the communication to your email address for your perusal.
As Bonita we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
Thanks and regards,
Bonitas Team