LZ
Lindiwe Z
1 reviews | Active since Sept 2018
19 Jan 2024, 16:50
frustrated customer
Why is this happening again, i thought this got resolved last year on my last complaint, today i got an sms that i owe the doctor who did my operation in August that i owe her R80572.46.......are you guys for real right now? and also for my accident on the 21 October 2023 an xray was not paid for R753
Helpful (0)
Replies (3)0
Replies (3)
Bonitas Medical Fund's replyOfficial
19 Jan 2024, 17:16Hello Lindiwe Z Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Our Office hours are 08:30 - 17:00 Monday – Friday. Closed on weekends and public holidays.
Your enquiry will be attended during office hours. Kind Regards
Bonitas Team
Your enquiry will be attended during office hours. Kind Regards
Bonitas Team
Bonitas Medical Fund's reply19 Jan 2024, 17:16
Official
Hello Lindiwe Z Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Our Office hours are 08:30 - 17:00 Monday – Friday. Closed on weekends and public holidays.
Your enquiry will be attended during office hours. Kind Regards
Bonitas Team
Your enquiry will be attended during office hours. Kind Regards
Bonitas Team
LZ
Lindiwe Z's updateReviewer Update
23 Jan 2024, 08:26still waiting for that call
LZ
Lindiwe Z's update23 Jan 2024, 08:26
Reviewer Update
still waiting for that call
Bonitas Medical Fund's replyOfficial
23 Jan 2024, 09:24Hello Lindiwe Z
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We are investigating this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We are investigating this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply23 Jan 2024, 09:24
Official
Hello Lindiwe Z
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We are investigating this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We are investigating this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team