From hero to zero part 3

Out of the various issues that I have been having with Bonitas, one of them has been attended to. They still owe me for co-payments that I had to make dating back to June this year and whenever I query it, I get absolutely no response whatsoever, except of course the automated response with a query number. From my previous review Bonitas responded with a sorry and a promise that I will be contacted by an agent. Well, that never happened either. Comparing this service with the way it used to be, it can now only be described as pathetic.