HK
Hlengiwe K
1 reviews | Active since Feb 2013
22 Jul 2019, 12:14
********** deducting after cancellation
I am tired of this now if it is not sorted I am going to involve lawyers.
You gave me a wrong plan that charges me R4,765.80 while we agreed on R2358.00 as attached. I am earning only R9000.00 how am i suppose to pay R4765.00? HUH????
I asked you to cancel immediately, but you keep deducting in my bank account. Luckily there no funds.
This is harassment and unprofessional.
Cancel this nonsense immediately. The dates are on the form on which I have been requesting you to cancel this ******* of a medical aid.
I don't want it cancel it now. Sies
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Bonitas Medical Fund's replyOfficial
23 Jul 2019, 11:08Hello Hlengiwe,
Thank you for submitting a comment to us through Hellopeter.
According to the email communication with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the email communication with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Bonitas Medical Fund's reply23 Jul 2019, 11:08
Official
Hello Hlengiwe,
Thank you for submitting a comment to us through Hellopeter.
According to the email communication with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the email communication with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team