dD
dirkleroux D

1 reviews | Active since May 2017

18 May 2017, 10:28

Forcing us to use a chronic medicine supplier that do not supply medicine on time

<p>We were forced to use Bonitas Medical Aid after the amalgamation with Liberty Medical Aid. Bonitas force us to use Pharmacy Direct for our chronic medicine. So far - from January until now not a single delivery from Pharmacy Direct was on time. We needed to phone them each and every month but they can not get it right. Bonitas refused to let us use another pharmacy!!!</p>

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Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply18 May 2017, 11:34
Official

Hello dirk-le-roux-1,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards,

Bonitas Team

dD
dirkleroux D's update26 May 2017, 09:24
Reviewer Update

1 week ago you promised that "Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved." NOTHING HAS HAPPENED!! It just proves that the interest of your members is not important to you.