PP
Pamela P

1 reviews | Active since Feb 2014

12 Apr 2019, 13:35

For shame, Bonitas

I made some enquiries about Bonitas. They promptly re-directed this to a third party without my knowledge or consent. I mistakenly assumed that the response was from Bonitas and rep****. Personal information has been compromised by this. I have reported this to the Information Regulator for investigation in terms of POPIA as Bonitas are ***** footing and filibustering in respect of an answer to my concerns

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply15 Apr 2019, 14:14
Official
Hello pampor,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,Bonitas Team