1 reviews | Active since May 2014
First you debit me for someone else's account, now you double debit me!!!!!!!!!!!!!
<p>After battling to find out why you incorrectly debited me last month, I now get see you have taken a double debit this month. I have never met such incompetence in my life!!!!!!!!!! What type of company am I dealing with here???????????????????</p>
Hello VDMAN,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas Team
Hello VDMAN,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas Team
Andile of Dorothea Swanepoels team called me at 16h00 to say I would be refunded today. He further promised that I would get a call and notification of the refund. As yet, I have received nothing. Bonitas has, possibly, left me and my family short R7645.00 this weekend! Lets see how this unfolds!! Iam beginning to believe that Bonitas like unfavourable reviews on social media. Why else would you continue to do things like this?
Andile of Dorothea Swanepoels team called me at 16h00 to say I would be refunded today. He further promised that I would get a call and notification of the refund. As yet, I have received nothing. Bonitas has, possibly, left me and my family short R7645.00 this weekend! Lets see how this unfolds!! Iam beginning to believe that Bonitas like unfavourable reviews on social media. Why else would you continue to do things like this?
Hello VDMAN
Thank you for submitting a comment to us through Hello Peter.
As per the telephonic conversation with our representative; we hereby confirm that a detailed email with feedback regarding your complaint has been sent to you and this matter has now been resolved.
Bonitas strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards
Bonitas Team
Hello VDMAN
Thank you for submitting a comment to us through Hello Peter.
As per the telephonic conversation with our representative; we hereby confirm that a detailed email with feedback regarding your complaint has been sent to you and this matter has now been resolved.
Bonitas strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards
Bonitas Team