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Aneesa A
1 reviews | Active since Jul 2016
12 May 2020, 16:20
Finally 1 Person at BONCAP to do the Job RIGHT
I am not a fan of how Bonitas process claims on Boncap as you always have to fight and its very frustrating. This time a lady by the name of Sadeya Yaghya called me and listened and sorted out a claim that i have been struggling to get paid correctly since October for a PMB Scan as well as Pathology test which is on my moms treatment plan for Warfrin test which the Claims assessors just cannot get this processed right and I then am forced to approach Gakiema who then would escalate. So Shukraan so much Sadeya for GETTING THE JOB DONE RIGHT THE FIRST TIME.
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Replies (2)0
Replies (2)Bonitas Medical Fund's replyOfficial
13 May 2020, 06:51Hello Aneesa A,
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Regards,
Bonitas Team
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Regards,
Bonitas Team
Bonitas Medical Fund's reply13 May 2020, 06:51
Official
Hello Aneesa A,
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Regards,
Bonitas Team
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Regards,
Bonitas Team
Bonitas Medical Fund's replyOfficial
13 May 2020, 06:53Hello Aneesa A,
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Regards,
Bonitas Team
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Regards,
Bonitas Team
Bonitas Medical Fund's reply13 May 2020, 06:53
Official
Hello Aneesa A,
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Regards,
Bonitas Team
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Regards,
Bonitas Team
