Feedback on problem not given but on something els

1)Tash Rhevan did not address my complain regarding the payment of the code of my wife operation given before the operation. Payment for the operation was less than what was code by Bonitas before the operation. I never question the Doctor fees that was less than the Bonitas code, but did question the first code given by Bonitas to me and than the amount that they paid after the operation that was less than the code. 2) What is also socking for me is the fact that she write to me that this is the final time that she will handle this case.: \ Please be advised that your query regarding the specialist has been investigated and this is the final feedback accordingly. "3) She took 6 weeks to give me the wrong feedback on something that I did not complain about. I am not that stupid to not known that i have to pay the difference between the doctor fees and the rate that was code for the operation by Bonitas. 4) She also told me that i did not use Bonitas network doctors which is only GP's an who is not allowed to do an ankle replacement. PLEASE send me Bonitas specialist (doctors) information that can do a ankle replacement. What a j"""