FED UP WITH BONITAS AND THEIR INEFFECTIVE FUTILE SERVICE!

Hellopeter, I am desperate, frustrated and beyond angry! More than a year ago on the 30th of June 2021, my grandfather passed away in Namibia with us his family, he was a South African citizen with a medical aid membership at Bonitas Medical Fund in South Africa, who he had informed that he was traveling to Namibia and still to this day we are struggling to receive any answers regarding the claims we put in for his medical bills at Bonitas Medical Fund. We have sent thousands of emails and made thousands of phone calls but to no avail, all they do is transfer us form one department to the next with less information than before. All we want to do is grieve our loss and deal with the emotional trauma of his passing but are unable to do so because we cannot get this chapter closed.