Fantastic Service

Good day,

I would like to take this opportunity and rant and rave about the awesome service that I received from Nola Makhubela. I had called your call centre so many times and I was fed up. When I called again and got through to NOLA first thing I said to her was may I please speak with your manager. Nola then said to me don't worry I promise that I will assist you there is no need to speak to my manager. I said the last few agents that I spoke to were not able to assist me I therefore doubt that you will be able to. She then said please give me the opportunity. Oh my goodness Nola is an absolute assest to your company, in my opinion she better get a promotion soon or else your company is going to lose her. She most definitely shouldn't be an agent. I'm saying this because I've worked in a call centre environmentfor the last 15 years and I know quality service.

Nola Makhubela thank you so much for going the extra mile and for giving me feedback every time.

Thank you