ML
Msimelelo L

1 reviews | Active since Mar 2011

22 May 2025, 12:50

False Resolution - Bonitas

I am once again unhappy about the service I received from Bonitas, there has been an outstanding payment that has been owed to Dr McEwen, previously I reported on this matter here, it was said to have been resolved, but now I am handed over to attorneys and my credit record is affected. I am very disappointed.

0
Replies (4)
Bonitas Medical Fund
Bonitas Medical Fund's reply22 May 2025, 12:58
Official
Hello Msimelelo

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.

We will investigate this matter.

We appreciate your patience while we are resolving this query for you.

Kind Regards

Bonitas Team

Best regards,

ML
Msimelelo L's update29 Dec 2025, 18:58
Reviewer Update
This was never resolved
Bonitas Medical Fund
Bonitas Medical Fund's reply30 Dec 2025, 12:31
Official
Hello Msimelelo
  
 Thank you for reaching out to us via hellopeter.
  
 Following our email communication, we confirm that your concern has been addressed, and this matter is resolved.
   
 Kind regards,
 
 Bonitas team



Best regards,

ML
Msimelelo L's update30 Dec 2025, 16:04
Reviewer Update
This matter was never resolved I had to pay out of my own pocket