DB
Dennis B

1 reviews | Active since Jun 2025

19 Jun 2025, 21:08

False giving information to client

I phone the medical aid bonitas about my tax certificate and then the consultant said to me I have a refund that was 15 days ago witch I send like 2 to 3 times only to find there's no refund I just wanted to say these people are *********** don't no how do to there jobs how can you tell a client there's a refund only to find out there's nothing

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply20 Jun 2025, 08:39
Official
Hello Dennis B
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter.  We appreciate your patience while we are resolving this query for you. 
 Kind Regards

Bonitas