1 reviews | Active since Jul 2014
false advertising and misscomunication
<p>I have sent through 2 complaints, one still have not heard anything regarding this and no one can give me feedback and the other one the lady still do no understand what the actual complaint is an making it sound like it is our fault. Our details are up to date and we have never received any booklet regarding referral and because Bonitas never informed us, our medical bill isn't paid. And sending the booklet when replying to our complaint is absolutly pathetic.</p>
Hello lanlan,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Hello lanlan,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team