1 reviews | Active since May 2010
Failure to pay claim
Submitted a specialist account ot Bonitas on 15/03/2018 for refund to my bank account as I had to pay the specialist upon consultation.
I do have the required specialist referral number from Bonitas.
To date I haven't received confirmation from Bonitas that my claim was received. Upon phoning Bonitas today I was just informed that the claim was not received.
How is this possible as I have used the same e-mail address numerous times before without any problems.
How do I get this account submitted now seeing as it is clearly not working to submit by e-mail.
Hello maartin,
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with the membership number and contact details in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Kind regards,
Bonitas Team
Hello maartin,
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with the membership number and contact details in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Kind regards,
Bonitas Team
Hello maartin,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Hello maartin,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Hello maartin,
Thank you for submitting a comment to us through Hello Peter.
We confirm that a detailed email has been sent to you and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Hello maartin,
Thank you for submitting a comment to us through Hello Peter.
We confirm that a detailed email has been sent to you and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team