MT
Michelle T
1 reviews | Active since Mar 2009
15 Jan 2024, 21:43
Failure to honor claim
FAILURE TO HONOR CLAIM I submitted a claim in October for acupuncture which I've had previously in 2020 /2021. I paid upfront and then would claim. Back from Medical aid. Service provider Dr Rubin Rhode Treatment Accupuncture ICD code 10 Code 54.56 Date 26 September 2023
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Bonitas Medical Fund's replyOfficial
16 Jan 2024, 08:50Hello Michelle T
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply16 Jan 2024, 08:50
Official
Hello Michelle T
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team