Failure of Bonitas Medical Aid to pay my Savings Refund.

Item: Bonitas Medical Fund
Rating: 1
Author: Sibongile N

Your service is poor. Sent u my details via DMs on X twice no response from you. All I need is my savings from Bonitas Medical Aid.

Helpful (0)

Replies (2)

Bonitas Medical Fund's replyOfficial

21 Jul 2025, 08:09

Hello Sibongile N

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.

We have escalated your query to finance department for further assistance.

We appreciate your patience while we are resolving this query for you.

Kind Regards

Bonitas team

Bonitas Medical Fund's reply21 Jul 2025, 08:09

Official

Hello Sibongile N

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.

We have escalated your query to finance department for further assistance.

We appreciate your patience while we are resolving this query for you.

Kind Regards

Bonitas team

Sibongile N's updateReviewer Update

21 Jul 2025, 09:06

I am sick and tired of this same response "

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.

We have escalated your query to finance department for further assistance.

We appreciate your patience while we are resolving this query for you.

Kind Regards

Bonitas team". I am tired of this broken record. All I need is the savings refund I qualified. This is not a favour, its my money. You promised to give me in May now is July dololo money.

Sibongile N's update21 Jul 2025, 09:06

Reviewer Update

I am sick and tired of this same response "

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.

We have escalated your query to finance department for further assistance.

We appreciate your patience while we are resolving this query for you.

Kind Regards

Bonitas team". I am tired of this broken record. All I need is the savings refund I qualified. This is not a favour, its my money. You promised to give me in May now is July dololo money.