PR
Pieter R
1 reviews | Active since Aug 2016
20 Mar 2023, 10:05
FAILURE BONITAS #uselessbonitas
Hey you failures, you are still not responding to my mails after 3 weeks. Only copy and paste answers, to what I already know you are not paying for my treatment and that i have a co-payment of R 39 629 - 00. I do not have this co-payment, what is your advice as I am still in pain every day. You fail to respond after your clinical advisers who did not even see me diagnose me differently than the Dr. who actually saw me. M y question is clear: Do you expect me to sit with the pain daily, and why is your cleaver clinical advisers not recommending other treatment if the diagnosis by the Dr who saw me is wrong? I put on record again, that I am in pain, and you are just ignoring me, on the way forward.
Helpful (0)
Replies (5)0
Replies (5)PR
Pieter R's updateReviewer Update
20 Mar 2023, 10:26useless bonitas just to put you at ease:
1) I know the prostheses is not covered on my Primary plan.
2) I do not want you to pay for the prostheses.
3) The fact that i do not have the R 40 000 does not make my pain less
4) All I need from you is to guide me towards the alternative.
Simple as that.
1) I know the prostheses is not covered on my Primary plan.
2) I do not want you to pay for the prostheses.
3) The fact that i do not have the R 40 000 does not make my pain less
4) All I need from you is to guide me towards the alternative.
Simple as that.
PR
Pieter R's update20 Mar 2023, 10:26
Reviewer Update
useless bonitas just to put you at ease:
1) I know the prostheses is not covered on my Primary plan.
2) I do not want you to pay for the prostheses.
3) The fact that i do not have the R 40 000 does not make my pain less
4) All I need from you is to guide me towards the alternative.
Simple as that.
1) I know the prostheses is not covered on my Primary plan.
2) I do not want you to pay for the prostheses.
3) The fact that i do not have the R 40 000 does not make my pain less
4) All I need from you is to guide me towards the alternative.
Simple as that.
Bonitas Medical Fund's replyOfficial
20 Mar 2023, 10:56Hello Pieter R
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's reply20 Mar 2023, 10:56
Official
Hello Pieter R
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's replyOfficial
20 Mar 2023, 12:01Hello Pieter R
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Kindly provide us with your membership number or ID number to assist with your enquiry. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Kindly provide us with your membership number or ID number to assist with your enquiry. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's reply20 Mar 2023, 12:01
Official
Hello Pieter R
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Kindly provide us with your membership number or ID number to assist with your enquiry. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Kindly provide us with your membership number or ID number to assist with your enquiry. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
PR
Pieter R's updateReviewer Update
20 Mar 2023, 12:10you are joking? Are this for real now?
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PR
Pieter R's update20 Mar 2023, 12:10
Reviewer Update
you are joking? Are this for real now?
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PR
Pieter R's updateReviewer Update
21 Mar 2023, 03:12Tell Marilyn Herron that I have rep**** to her mail 030323QK1HZL . Urgent feedback please.
PR
Pieter R's update21 Mar 2023, 03:12
Reviewer Update
Tell Marilyn Herron that I have rep**** to her mail 030323QK1HZL . Urgent feedback please.