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ashley F

1 reviews | Active since Jan 2026

09 Jun 2026, 08:31

Failing Oncology

Submitted treatment plan request to the oncology department on 28 May 2026. Since the change in administrators on 1 June 2026, no feedback nor any response. Can only leave a call back message when you phone the call centre. Follow up e-mails were send. Yet no response. The procedure is planned for the 12th of June 2026 - brachytherapy seeds ordered and delivered from USA. No rush in prioritising cancer treatment for members.

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply09 Jun 2026, 11:12
Official
Hi Ashley,

Thank you for taking our call and for providing the supporting documentation.

Your matter is receiving attention as a priority, and we will continue to assist and keep you updated.

Kind regards,
Bonitas team