Extremely poor service

One pays a lot for medical and your money is good enough, but when you want to utilize it to your advantage Bonitas is not there to help. Experienced extremely poor service and the people are *********** to do their job. I was admitted to one of Bonitas' network hospitals at the end of February 2022 and they have not yet paid the bills. My husband had to pay a deposit of R10,000.00 to Dalview Hospital. This is one of the many reasons why I moved to another medical aid. I'm still struggling with Bonitas to settle the bills because no one is able to do their job properly. The worst is they get away with it. I do not recommend Bonitas to anyone at all, worst medical aid ever. Bonitas you should try to put your customers first that is priority, I am very disappointed.