TJ
Tyral J
1 reviews | Active since Mar 2009
22 Oct 2019, 08:39
Extremely late delivery on CHRONIC Medication
Bonitas delivers my chronic medication each month.
First delivery was fine. Now I've been waiting almost two weeks for the second delivery.
This is CHRONIC medication it is vital I don't miss a day. I have been without medication for 2 days now. I mailed an complained and it takes on average 3 days for them to respond.
Their responses are also for lack of a word "STUPID". Telling me they delivered on the day I started waiting. Long before my complaints started.
Someone in my office also battled to get his medication from them.
Helpful (0)
Replies (1)0
Replies (1)
Bonitas Medical Fund's replyOfficial
22 Oct 2019, 14:10Hello Tyral J,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Bonitas Medical Fund's reply22 Oct 2019, 14:10
Official
Hello Tyral J,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team