1 reviews | Active since Nov 2016
extremely irate
My account has just been debited by bonitas medical aid R5281 when the premium is R2052 per month. My parents are both pensioners so medical aid is paid by me and every year bonitas requires an income verification. If this is not done- your premium is pushed to the highest income bracket. What bull**** is this? My parents are both 66 and 67 years old- why is there a need for income verification every year? Are they suddenly going to be employed at that age? Where the income changes? I would like for someone from bonitas to urgently contact me and also have my money transferred back into my account as soon as possible or I will be taking further action as this debit was not authorised by myself. Sorry bonitas but I am not your "get rich quick" scheme- please try someone else
Hello dhan123,
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with your membership number and contact details in order for us to assist with your query.
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Kind regards,
Bonitas Team
Best regards,
Hello dhan123,
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with your membership number and contact details in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Kind regards,
Bonitas Team
Best regards,
Hello dhan123,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Best regards,
Hello dhan123,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Best regards,