LZ
Lindiwe Z

1 reviews | Active since Sept 2018

16 Nov 2023, 10:25

extremely disappointed

i wrote a review on the 09 November 2023 and guess what, i was promised that they will contact me, till today, no phone call, no email, nothing, it is just quiet, its like this medical aid doesnt care abount my health anymore, i am livid, i am sooooo disappointed

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply16 Nov 2023, 12:25
Official
 Hello Lindiwe Z 
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.  Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
   We sincerely apologise for the inconvenience caused to you,  
 Kind Regards 

Bonitas Team