GM
Galeboe M

1 reviews | Active since Jul 2021

19 Nov 2025, 11:59

Extremely disappointed

There is a program by Bonitas called BValue

Those people are so ***********. I sent emails several times seeking their assistance and the only response was that someone will get back to me shortly I sent emails several times from 2025/11/11 another one the following day, another one on the 13th and another one on the 19th of November and no one is getting back to me. I did chat with Bonitas and I was advised to send emails several times but I already did send multiple with no help and now I am stuck I do not know what to do as they did not have direct line I need to communicate via email but when I do so they ignore my query. If B value is a standalone company Bonitas will have to forgive me because the complaint is not about Bonitas but the program from Bonitas.

0
Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply19 Nov 2025, 14:23
Official
Hello Galeboe M 
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out.  To assist you further, kindly provide your membership number or the ID number of the principal member privately. This will help us investigate your enquiry while ensuring your personal information remains protected and is not visible on this public forum.  Kind regards,  Bonitas Team 
Bonitas Medical Fund
Bonitas Medical Fund's reply19 Nov 2025, 15:43
Official
 Hello Galeboe M 
 
 Thank you for submitting the details to us through Hello Peter.
  
 We will investigate this matter. 

We appreciate your patience while we are resolving this query for you.  Kind Regards
 
 Bonitas Team