KZ
Knowledge Z

1 reviews | Active since Apr 2025

16 May 2025, 13:35

Extremely bad servic...

Extremely bad service and treatment that I have been experiencing from this Medical Fund ever since I formally notified and terminated on emigrating i have been sending documents & emails twice every week if not more than in the past 5 months and been send from pillar to post regarding my refund ,I was a good client don’t owe Boni anything but am getting the raw end of the deal !

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply16 May 2025, 14:22
Official
Hello Knowledge Z

Thank you for notifying us of your complaint. We are so sorry to hear about this.
 
Your complaint has been escalated to the finance department for urgent assistance. 
  
We appreciate your patience while we are resolving this query for you. 
 
Kind Regards 

 Bonitas Team