1 reviews | Active since Aug 2014

09 May 2017, 15:50

Exploiting Administrative changes to not pay legitimate claims

<p>Patient sees psychiatrist since 2014 with referral to a psychiatrist by GP - Bonitas pays for treatment. Psychiatrist leaves town and is replaced by another - Bonitas no longer pays for treatment, as no referral for new psychiatrist.</p>

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Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply09 May 2017, 17:25
Official

Hello Hennie_,Mouton

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards,

Bonitas Team

's update25 May 2017, 09:01
Reviewer Update

Bonitas corrected the problem. Thank you Bonitas.