1 reviews | Active since Jun 2017
EXCEPTIONALLY EXCELLENT SERVICE FROM MS SALOME MANKGELA AT BONITAS!!!!
<p>Query Number : 010617Q9JYTY <br />Query Type : RECONCILLIATIONS </p> <p>I would like to appreciate and commend Ms Salome Mankgela, a Back Office Support Agent at Bonitas Medical Aid for a professional and excellent service in attending to my unpaid medical claims which through her assistance got paid! She is compassionate, knows what she is doing, she kept me informed and updated on her progress, she responded to my mails and took responsibility to ensure resolution and finalisation of my claims. She is simply the best!!! </p> <p>Thank you Bonitas for processing my claims and proving that my monthly contributions are not in vain, I almost cancelled my membership out of frustration when my claims were being rejected after more than 10 years of membership having claimed almost nothing! Most importantly, thank you for employing people like Salome Mankgela who give your medical aid scheme a good name!</p>
Hello Nomvuso-Mmemezi,
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind regards
Bonitas team
Hello Nomvuso-Mmemezi,
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind regards
Bonitas team
