Exceptional Service from Jermaine

I would like to give a big kudos to Jermaine a call centre agent who went above and beyond ensuring that I get assistance. He promptly gave me updates regarding my refund that is due and I am waiting for it.

A big shout out to you for your exceptional customer service I humbly appreciate it. I hope and trust this will reach to you and get your recognition from your line manager and Bonitas