MM
Ms M

1 reviews | Active since Nov 2022

02 Nov 2022, 21:14

Excellent service received from Bonitas

Called Bonitas to enquire about a claim that was made in July 2022 and appeared as if it was not settled from the service provider's point of view, the consultant who assisted me was very patient and helpful by tracking and identifying that the claim was processed and settled. It was easy to interact with him and I felt re÷assured

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply03 Nov 2022, 08:06
Official
Hello Ms M Thank you for your encouraging message.  Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.  We appreciate you taking time to comment on your experiences with us.  Kind Regards  Bonitas Team