Excellent Service from Musa Mzinyane

Dear Sir / Madam<br> <br> I Mr B Surjudeen do hereby like to voice my pleasant experience that I had with your consultant Musa Mzinyane. I had terminated my medical aid with my previous employer and I deposited monies into your account on the 27th July and forwarded you documents to become a direct paying member, from August 2015, on the 28 July I received an sms and email stating my medical had been reinstated, however a week later the 3 August I received another sms stating my medical had been terminated, I was unsure as too what was happening and could not understand the situation. Musa Mzinyane is pleasant mannered and went the extra mile in resolving my issue. I have been trying for the whole of the past week to get my medical reinstated with various consultants, but with no joy, all I was promised was the issue would be resolved in 1 day and another told me 2 days. A week went by and I was still not reinstated. Musa took my call this morning and within 2 hours , he made the necessary queries with your finance department and my medical aid was reinstated. This gentleman is truly an asset to your company and most certainly does your company proud.<br> <br> Regards<br> B Surjudeen