LC
Loshnie C
1 reviews | Active since Jul 2024
15 Aug 2024, 09:44
Excellent service from Keziah Boncap
I would like to share my wonderful experience with one of your agents Keziah Bailey. Just when I thought boncap had no one who actually knew what customer service is I had the pleasure of being connected to this lady. She helped me and kept me informed every step of the way. She took the time to deal with my query without rushing or trying to push this onto someone else. I am truly grateful for your help and I hope your management sees the worth of a staff member like you.
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Replies (1)Bonitas Medical Fund's replyOfficial
15 Aug 2024, 09:54Hello Loshnie C
Thank you for your encouraging message.
Our aim is to always provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind Regards
Bonitas Team
Thank you for your encouraging message.
Our aim is to always provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply15 Aug 2024, 09:54
Official
Hello Loshnie C
Thank you for your encouraging message.
Our aim is to always provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind Regards
Bonitas Team
Thank you for your encouraging message.
Our aim is to always provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind Regards
Bonitas Team
