BS
Basie S

1 reviews | Active since Dec 2020

15 Jun 2021, 18:32

Excellent service

Although I would rate Bonitas only 2 stars, two of their employees deserve 5 stars for their excellent service. Please allow me to express my sincere appreciation to Ms Lesego Mbalibali and Mr Aaron from the Bonitas call center for their excellent service to resolve my recent query. Both of them kept their promises and phoned me back, doing their utmost best to assist. Their professional attitude is much appreciated.

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply17 Jun 2021, 08:28
Official
Hello Basie S,

Thank you for sharing your experience with Bonitas on this public platform. It means a lot to us, especially that you made the time to write about it!  

We want to make a difference in every member’s life and strive to give the best possible service. When we get it right, we are delighted.  

Kind Regards, 
 
The Bonitas Team