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joyce N
1 reviews | Active since Apr 2015
14 Apr 2015, 14:23
excellent service
My employer needed a copy of my medical certificate urgently. I called the call centre and was assisted by Ms Mpho Orrai.To speed up the request she used her work personal email to forward the certificate instead of the mainstream callcentre one.
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Bonitas Medical Fund's replyOfficial
15 Apr 2015, 10:11Hello edwish,
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind regards
Bonitas team
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind regards
Bonitas team
Bonitas Medical Fund's reply15 Apr 2015, 10:11
Official
Hello edwish,
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind regards
Bonitas team
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind regards
Bonitas team