NM
Nyamunzhedzi M
1 reviews | Active since Sept 2016
26 Nov 2024, 07:57
Excellent service
I called Bonitas being highly frustrated, abecause of wrong information I was emailed earlier. One of the representative by the name of Decian Govender was the first to be on a firing line, what a gentleman, he immediately calmly calmed me down and addressed my frustrations, He addressed my concerns and answered my questions professionally, I wish the company had just 10 of the likes of him we will not need to use our medical aid for blood pressure . Pass my sincere gratitude to him
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Replies (1)Bonitas Medical Fund's replyOfficial
26 Nov 2024, 08:05 Hello Nyamunzhedzi M
Thank you for your encouraging message.
Our aim is to always provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with Decian Govender.
Kind Regards
Bonitas Team
Thank you for your encouraging message.
Our aim is to always provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with Decian Govender.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply26 Nov 2024, 08:05
Official
Hello Nyamunzhedzi M
Thank you for your encouraging message.
Our aim is to always provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with Decian Govender.
Kind Regards
Bonitas Team
Thank you for your encouraging message.
Our aim is to always provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with Decian Govender.
Kind Regards
Bonitas Team
