MS
Mxoleli S

1 reviews | Active since Apr 2016

20 Apr 2016, 16:08

Excellent Service

The call center agent was very friendly, efficient, helpful in resolving my query. He went for an extra mile in assisting me after I have been struggling for almost a week. He resolved the query efficiently and I was so pleased. Kindly keep up the excellent work. I hope that your superiors will notice of you when you represent your company so well. <br> <br>

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply21 Apr 2016, 10:47
Official
Hello msixaba,

Thank you for your encouraging message.

Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.

We appreciate you taking time to comment on your experiences with us.

Kind regards
Bonitas team