1 reviews | Active since Apr 2015

07 Nov 2016, 13:29

Excellent Service

<p>Eunice Nhlapo stayed glued on my query on our Live Chat and even constantly calling me on my cell as the Pharmacist sent me on a number of trips to the SAPS, my doctors and himself!</p> <p> </p> <p>Eunice picked up the sensitivity of my matter trying to replace a lost medication only a day after being issued, thank you soooo much! She followed even after issue couldn't be resolved on the close if day, we picked up again on the following day going past the stumbling blocks my side and her side, she excellently represented me, well done!</p>

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply07 Nov 2016, 16:22
Official

Hello Plus-One,

Thank you for your encouraging message.

Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.

We appreciate you taking time to comment on your experiences with us.

Kind regards
Bonitas team