TJ
Taryn J
1 reviews | Active since May 2016
19 Oct 2018, 13:51
ENOUGH IS ENOUGH!
And it continues! Bonita's is at fault and still passing blame! Now you want me to pay double the initial agreement for an error on YOUR end! I had the misfortune of dealing with Baseka in the credit control department who was extremely rude and arrogant and not at all accommodating OR understanding. I am still waiting for you to tell me HOW I am in arrears with you guys if I pay my installments through the company!? Am I being *****ed???
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Replies (2)
Bonitas Medical Fund's replyOfficial
21 Oct 2018, 06:40Hello Tarynaj7,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Best regards,
Bonitas Medical Fund's reply21 Oct 2018, 06:40
Official
Hello Tarynaj7,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Best regards,
Bonitas Medical Fund's replyOfficial
29 Oct 2018, 08:18Hello Tarynaj7,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Best regards,
Bonitas Medical Fund's reply29 Oct 2018, 08:18
Official
Hello Tarynaj7,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Best regards,