HB
Henry B

1 reviews | Active since Nov 2012

10 Sept 2018, 17:38

Endless continuous problems re customer services of chronic meds by Pharmacy Direct

Pharmacy Direct can never ever get the scripts and delivery right - even the wrong medication mix which is totally ********, ********* against all medical and pharmaceutical practices is not beyond them - we have proof to show this and this and many other continuous difficulties seems a never ending road month after month.

0
Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply11 Sept 2018, 10:45
Official

Hello hvblerk,

Thank you for submitting your details to us through Hello Peter.

This is to confirm that we have received your information and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards,

Bonitas Team

Bonitas Medical Fund
Bonitas Medical Fund's reply17 Sept 2018, 16:00
Official

Hello hvblerk,

Thank you for submitting a comment to us through Hellopeter.

According to the telephonic conversation with our representative from Pharmacy Direct, we hereby confirm that your concern has been addressed and this matter has now been resolved.

As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Thanks and regards,

Bonitas Team