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SALEHA S

1 reviews | Active since Jun 2013

22 Jun 2015, 15:52

EFFICIENT SERVICE & GREAT ATTITUDE

I would like to Compliment MPHO ORRAI on Her Excellent Service regarding an Error Bonitas had made with regard to one of my clients. I Was Upset with Bonitas, for Making this Error.<br> <br> However MPHO Handled this Query with Such efficiency, that the Query was Sorted within 3days. Where Bonitas would have Taken 07 working days to Sort Out.<br> <br> She handled My Call with Professionalism, and was Very Pleasant. Even though I was Upset, she remained calm and well Mannered. <br> <br> Bonitas Needs to employ More Staff like Her.<br> <br>

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply23 Jun 2015, 08:51
Official
Hello SALEHASEMA,

Thank you for your encouraging message.

Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.

We appreciate you taking time to comment on your experiences with us.

Kind regards
Bonitas team