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Eddie S

1 reviews | Active since May 2021

31 Mar 2024, 08:39

Eddie

Not very happy with the charges from suppliers not being paid especially when in an emergency. It's a problem to get any response via email or on telecoms when I contact you guys. The Fund is very negative towards pensioners who have been with the scheme for years. Chronic medication gets loaded with co payment and so to in hospital treatment. Find a way to treat the seniors who build this country to have more accrual benefits. Your scheme is the worst from since I joined a medical aid fund

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply31 Mar 2024, 20:33
Official
Hello Eddie S Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Our Office hours are 08:00 - 16:00 Monday – Friday. Closed on weekends and public holidays
     Your enquiry will be attended during office hours. Kind Regards
  Bonitas Team