FK
Frederick K
1 reviews | Active since May 2012
21 May 2021, 16:12
E Mails
I had a problem with receiving emails regarding claim acknowledgements processed by the fund. After lots of queries I was referred to Hellopeter and contacted them. The response time was much faster and at last somebody did the right thing and fixed my personal details and the problem for me. I now receive emails regarding claim acknowledgements and the system seems to be back to normal. Thank you for the assistance.
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Replies (1)Bonitas Medical Fund's replyOfficial
24 May 2021, 05:36Hello Frederick,
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experience with us.
Kind Regards
The Bonitas Team
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experience with us.
Kind Regards
The Bonitas Team
Bonitas Medical Fund's reply24 May 2021, 05:36
Official
Hello Frederick,
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experience with us.
Kind Regards
The Bonitas Team
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experience with us.
Kind Regards
The Bonitas Team
