Double debit order
<p>Pathetic service. They took of my monthly debit order, plus an additional R1900. When I returned the additional debit order they suspended my account. I have been struggling to get any service from them. Nobody at the call centre can help me, they just dont know whats going on! Credit control simply do not return any emails. I have sent through all the proof of payments, the returned debits and everything they could possibly ask for, yet nobody gets back to me and my account remains suspended!</p>
Hello erika-malherbe-van-rooyen,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas Team
Hello erika-malherbe-van-rooyen,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas Team
Hello erieka-malherbe-van-rooyen,
Thank you for submitting a comment to us through Hello Peter.
We hereby confirm that your concerns have been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards
Bonitas Team
Hello erieka-malherbe-van-rooyen,
Thank you for submitting a comment to us through Hello Peter.
We hereby confirm that your concerns have been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards
Bonitas Team