1 reviews | Active since May 2016

02 Aug 2016, 07:29

Double Debit and no customer feedback

<p>Membership Number: ********** 3629</p> <p>ID: ********** 188089</p> <p>Well I could not afford to pay my medical aid at the end of June. I then setup payment arrangment that i will pay the arreas amount before the debit date on the 1st of August. I paid the oustanding amount before the 1st of August and on the 1st of August Bonitas double debited me on this day. I now have now money to feed my family thank you very much Bonitas.<br />You are the worse ever. I will never ever recommend you to anyone.</p>

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply02 Aug 2016, 07:43
Official

Hello blanche-machelm-murphy,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards

Bonitas Team