Don't waste your Money on Bonitas. They are unresponsive.

Bonitas clearly doesn't care about it's members. Contacted them by email on 28 March to obtain a pre-authorisation for my 84 year old father in law. Got an autoresponder message only, Wednesday & Thursday emailed again (again an autoresponder) called the pre-authorisations number listed only to get a message saying that member must call the central contact number instead. Call that number wait 20-45 minutes only to get cut off as soon as they answer. Try the whatsapp number which is only manned by a non-intelligent AI. No luck there either. Monday take the old man to the hospital where they try to get an authorisation. They also have no luck. Procedure cancelled. Till now not a peep out of them. Hopeless company at ridiculous prices.