Does not pay to be healthy at Bonitas Medical Scheme

As a loyal and healthy member of Bonitas who consistently pays premiums on time, I am deeply disappointed by the denial of my claim for blood tests transactions reflecting in 2024 statement Service rendered in December 2023. The rejection, despite unused benefits in 2024, feels punitive rather than supportive of proactive health management.

I urged Bonitas to consider that:

My 2024 Pathology & Medical Technology benefit of R3,200.00 remains largely unused, with R2,762.10 still available. This non-cumulative benefit, which I diligently pay for, is now forfeited entirely despite its intended purpose. A real kick in the teeth. As a responsible member maintaining good health, I expect Bonitas to uphold its commitment to supporting health management, not penalizing it. This experience reflects poorly on Bonitas’ promise of prioritizing member well-being. I respectfully request the reimbur*****t of R1,196.80 against my 2024 benefit. Denying this claim undermines the value of being a reliable and proactive Bonitas member. If you are a healthy responsible paying member stay away from Bonitas, its not recognised.

Kind regards, Nigel Michaels